Help

Support

How to reach Intercrawl, and what to send so the answer comes quickly.

Write to hello@intercrawl.com.

So the first answer can be useful, include:

  • your site's domain,
  • the install you used (for example Next.js middleware, Add to Vercel, DNS mode),
  • what you expected and what happened, with the time (UTC) if you can,
  • for a page a crawler got wrong, the page's URL and the crawler's name.

Never send your API token or any password. Intercrawl never asks for them.

To report a security issue, write to the same address with "Security" in the subject.

Agreements

The Terms of Service, the Privacy Policy and the Data Processing Agreement, which is pre-signed and applies to every account without anything to sign.

Not answered here? Write to hello@intercrawl.com.